Invoice Requirements

Read about information required to invoice NHS SBS.

What are the validation rules?

The validation rules are in place to ensure that NHS SBS has all the information they need to process your invoices.  This means that there will be no delays in processing your payment once you invoice us. The validation rules are detailed below:Invoice date: Invoice date cannot be 14 days in adva...

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What information do I need to provide on my invoice?

The information that you need to provide on your invoices has not changed.  This can vary depending on the customer you are invoicing. You can check what validation rules your customer has in the “What are the validation rules?” FAQ. You should not include Personally Identifiable Information (PID)...

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What should I do if I don’t have all the information I need?

The information being requested is what is required in order to process your invoices.  If you have any concerns you can contact us. Out contact details are included in the Need Help section of this page. ...

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How do I invoice different NHS organisations?

You should be connected to the organisations that you do business with.  This can be done checking in the Network App under My Network. If you do not have a connection please see FAQ - How do I connect to NHS SBS?...

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Do I need to add payment information to the invoice?

This will depend on the customer you are invoicing. If this is required, then it will be detailed in the validation rules, which can be found in the Invoice Requirements section of the FAQs....

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What happens if I don’t provide the correct information on an invoice?

Invoices transfer into our payment system for our NHS clients to approve or match to a PO number if one is provided. If anything is missing or incorrect, you may be contacted directly by your NHS customer or by NHS SBS. If your invoice is cancelled on our payment system, this will show on Tradeshift...

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Can I add my contact details to my invoice?

If you usually provide contact details on your invoices, please continue to do so. They can be added in the notes section....

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