Please note that the status is only updated overnight. Therefore if you call NHS SBS Account Payable helpdesk and they inform you that an invoice is paid, but Tradeshift does not, it is because it was only paid that day. Please note that payments are usually made by BACS which take three working days to be credited to your bank account.
There is a guide to checking your invoice located here.
If you have a query regarding an invoice please contact our Accounts Payable helpline on 0303 123 1177, option 2 for advice.
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