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    Status Updates

    96 1 Created on 2020-01-16 15:21:24; Last updated on 2024-02-01 11:29:24

    You can track your invoices from the ‘Documents’ page. You will receive status updates advising of which stage your invoice/credit note is at. Please note that the status is only updated overnight. Therefore if you call NHS SBS Account Payable helpdesk and they inform you that an invoice is paid, but Tradeshift does not, it is because it was only paid that day. Please note that payments are usually made by BACS which take three working days to be credited to your bank account.

    This how you will see an invoice status in your ‘Documents’

    Looking at the invoice document the status is shown as a ribbon on the corner:

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